When it comes to business performance, small business owners often use a variety of perspectives and goals to gauge their success. One of the most important metrics that any business can set and measure are KPIs (key performance indicators). The two types of...
In the world of helping small businesses, the phrase “what gets measured gets fixed” is a common saying. It highlights the importance of tracking and measuring key performance indicators (KPIs) in order to improve business outcomes. Essentially, the...
